Policies and Information

Policies and Information

 

Customer Service Contact Info

Email: luckydogsdaycare@gmail.com
Phone: (978) 854-5182

 Return/Refund Policy

Return/Refund Policy – We offer no refunds or returns on any products, packages or boarding stays. If you have paid up front for any of our services and have a change of plans, or need to cancel, your account will be credited. All credits will stay on the account to be used at a future date.

Shipping Terms & Delivery Timing

Lucky Dogs Daycare does not ship any products. Products purchased must be picked up at:
Lucky Dogs Daycare
6 Bourbon St. Suite D
Peabody MA 01960
978-854-5812

Privacy Policy

This privacy notice discloses the privacy practices for Lucky Dogs Daycare of Peabody, MA. This privacy notice applies solely to information collected by this web site. It will notify you of the following:

  • The security procedures in place to protect the misuse of your information
  • How you can correct any inaccuracies in the information
  • What choices are available to you regarding the use of your data
  • What information is collected from you through the web site, how it is used and with whom it may be shared.

Information collection, Use and Sharing

We are the sole owners of the information collected on the site. We only have access to /collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, or in case of emergency for medical attention.

Control over Information:

  • You can have us change, correct or delete any data we have about you.
  • Express any concerns you have about our use of your data

Security:

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline

Wherever we collect sensitive information (such as credit card dated), that information in transmitted in a secure way. Only employees who need the information to perform specific job (such as billing or customer service) are granted access to personally identifiable information.